Privacy and Cookie Policy

OMRON Asia Pacific Pte. Ltd. and its Related Companies (defined below) within the Asia Pacific region (excluding the East Asia region) (“we” or “OMRON”) are committed to protecting and respecting your privacy in accordance with the applicable personal data privacy laws and regulations.

This OMRON Privacy Policy (“Policy”) (together with our Terms of Use, and any other documents referred to in this Policy, which are incorporated in this Policy by reference) will govern and apply to the collection, processing, use, disclosure, transfer, and retention of your Personal Data and/or Sensitive Data by OMRON.

By indicating your acceptance to the Policy (whether by clicking on an “I Accept” button or any equivalent), accessing any part of any websites owned, managed, or controlled by OMRON (“Website”), accessing any social media sites owned, managed, or controlled by OMRON (“Social Media Sites”), or interacting with OMRON by telephone, fax, email, or in person), you hereby accept and consent to the Policy.

1. In the Policy, the following definitions have been adopted:

“Sensitive Data” means data or an opinion (that may also be Personal Data) about an individual’s (a) racial or ethnic origin; (b) political opinions; (c) membership of a political association; (d) religious beliefs or affiliations; (e) philosophical beliefs; (f) membership of a professional or trade association; (g) membership of a trade union; (h) sexual orientation or practices; (i) criminal record; (j) health information about an individual; (k) genetic information about an individual that is not otherwise health information; (l)  biometric information that is to be used for the purpose of automated biometric verification or biometric identification; (m) financial or banking information or (n) biometric templates.

“Related Companies” means, with respect to any entity, any other entity, directly or indirectly controlling or controlled by or under direct or common control with such entity. For the purposes of this Policy, an entity controls another entity if that entity possesses, directly or indirectly, the power to direct or cause the direction of the management and policies of the controlled entity, whether through ownership of voting securities, by contract or otherwise.

(1) At all times, you agree that:

(a) The provision of any of your Personal Data and/or Sensitive Data is provided by you, or by a third party who has been duly authorised by you to disclose any of your Personal Data and/or Sensitive Data, to OMRON, and that such provision is on a voluntary basis.

(b) You, or your authorised representative, have been notified of the purposes for which your Personal Data and/or Sensitive Data is collected, used, and/or disclosed.

(c) You, or your authorised representative, have consented to the collection, use, and/or disclosure of your Personal Data and/or Sensitive Data for such purposes.

(d) OMRON may, without your or your authorised representative’s consent,  collect, use,  disclose,  and/or process your Personal Data and/or Sensitive Data as permitted or required by the applicable data privacy laws and regulations.

Collection of Personal Data and/or Sensitive Data

(2) OMRON may collect the following data of yours, which could comprise Personal Data and/or Sensitive Data:

(a) Your name, identification information, such as your identification number, contact information, such as your address, email address, telephone number, business contact information, nationality, gender, date of birth, marital status, product use behaviours, photographs, and other audio-visual information, employment information, and financial information such as credit card numbers, debit card numbers, or bank account information.

(b) Details of your visits to the Website and the areas or resources that you access, including date, data and time, pages viewed, response time and interaction with the Website.

(c) Technical information about your device, including where available your IP address, operating system and browser type.

(3) OMRON may collect such data by a variety of methods and sources, including but not limited to the following:

(a) OMRON may collect such Personal Data and/or Sensitive Data provided through the Website, the Social Media Sites, or telephone, fax, e-mail, CCTV cameras installed at our premises, or in person. 

(b) This includes Personal Data and/or Sensitive Data provided to OMRON at any time, including but not limited to, the following occasions:

(i) When you make an appointment, make an enquiry, or report a problem or issue to OMRON;

(ii) When you attend at OMRON’s premises or register in the visitor log-book;

(iii) When you participate in conferences, campaigns, seminars, competitions, offers, programs, promotions, that are sponsored, organised, and/or managed by OMRON or its service providers; OMRON;

(iv) When you purchase or subscribe for OMRON’s products or services;

(v) When you post material on the Website, and/or OMRON’s Social Media Sites;

(vi) When you create an account, register a warranty, or make a service-related appointment on or through the Website;

(vii) When you register for OMRON’s trainings or seminars;

(viii) When you register your membership for OMRON’s newsletters; or

(ix) When you interact with OMRON’s customer-facing employees, such as our customer service officers, our marketing and sales representatives and agents.

(4) You are not obliged to provide your Personal Data to OMRON. However, it would not be possible for us to provide our goods and/or services to you, and/or achieve the purposes listed in section 2(5) below, if you do not provide us with a required minimum.  

Use of Personal Data and/or Sensitive Data

(5) OMRON may use Personal Data and/or Sensitive Data for any of the following purposes:

(a) To carry out obligations arising from any contracts entered into between you and us, including but not limited to notifying you about changes to our service or products, delivering samples, premiums, products and services.

(b) To verify your identity.

(c) To manage your relationship with us.

(d) To respond to, handle, and process your queries, feedback, applications, suggestions, complaints or comments.

(e) To process payment or credit transactions.

(f) To ensure that content from the Website is presented in the most effective manner for you and for your device, such as by developing, personalizing, and providing advertising and experience tailored to your interest.

(g) To carry out web analytics.

(h) To provide you with marketing, promotional, or advertising information on our products or services, including but not limited to notifying you of our marketing events, initiatives, and promotions, sending promotional messages, newsletters, e-mails, and text messages, and conducting product surveys, and recruiting product testers, allowing you to participate or enroll in interactive features, contest, programs or offers.

(i) To carry out remarketing services, including the use of Google's 'Customer Match' and Facebook's 'Custom Audience' to display ads.

(j) To carry out research, planning and statistical analysis.

(k) To carry out accounting, risk management, compliance and record keeping purposes.

(l) For any other legitimate business purposes.

(m) Any other purposes for which you have provided your Personal Data and/or Sensitive Data.

(n) To ensure compliance with company policies, regulatory obligations and applicable laws and regulations or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority.

(o) To prevent, detect, investigate any crime or improper behaviour and manage the safety and security of the individuals and properties in the premises.

(p) To register, administer, manage, and service the product warranty. 

Disclosure of Personal Data and/or Sensitive Data

(6) OMRON may disclose your Personal Data and/or Sensitive Data within OMRON (as defined above), or to any of its Related Companies outside of the Asia Pacific region for any of the purposes set out in the Policy.

(7) OMRON may also disclose your Personal Data and/or Sensitive Data to any of the following parties for any of the purposes set out in the Policy:

(a) Our authorised third-party service providers, agents, and other organisations, engaged to perform any of the functions set out under section 2(5) above.

(b) Our authorised third-party service providers, agents, and other organisations, engaged to perform any of the functions related to information technology, financial, legal, operational, and logistics, services including but not limited to, fulfilling product and service requests, and customer services, website or application building or hosting services, data processing, payment services.

(c) Our business partners and associates, including but not limited to our commercial partners, training academies, centers, or any educational institutes or accreditation bodies.

(d) Our external consultants and professional advisers.

(e) Any other parties which OMRON deems necessary for the purposes detailed above.

(8) OMRON may also disclose your Personal Data and/or Sensitive Data to the following third parties in the event of the following:

(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

(b) In the event that OMRON or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

(c) To protect and defend the rights and property of OMRON (including enforcing our Terms and Conditions) and conduct investigations into possible breaches of applicable laws, and to protect against fraud and any technical or security vulnerabilities.  

(d) In the event that OMRON is under a duty to disclose or transfer your Personal Data and/or Sensitive Data in order to comply with any legal obligation or meet enforceable requests from the authorities whether within or outside Singapore. 

(9) If you provide any third party’s personal data to OMRON, you represent and undertake that you have notified the third party of the purposes set out in this Policy for which the third party’s personal data is collected, used, disclosed and/or processed by OMRON, and such third party has given his/her consent to the collection, use, disclosure and/or processing of his/her personal data for such purposes.

[1] On the Website, buttons are included to promote ("like") or share ("tweet") websites on social networks. These buttons function by means of programming code of these social networks. If these buttons are used, third party cookies are stored on your device.

[2] OMRON is not responsible for personal data protection policies, content or protection of your personal data on any third party website linked to the Website. Please read the privacy statements of such websites to understand how they process your personal data. 

[1] For more information with regard to activation, deactivation and deletion of cookies, please refer to our Cookie Policy.

[1] To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures to secure all storage and transmission of Personal Data and/or Sensitive Data by OMRON, and disclosing Personal Data and/or Sensitive Data both internally and to our authorised third party service providers, agents, and other organisations in the manner set out in the Policy.

[2] You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, OMRON strives to protect the security of your information and are reviewing and enhancing our information security measures on a regular basis.

[3] Where we have given you (or where you have chosen) a password which enables you to access any parts of the Website, you are responsible for keeping this password confidential.  If your password is lost or compromised for any reason, you are responsible to change your password.

[1] All the Personal Data and/or Sensitive Data you provide us will be held in a database or servers maintained by OMRON, OMRON’s Related Companies outside of the Asia Pacific region, or OMRON’s authorised third party service providers. These databases or servers may be located in Singapore, Japan, or elsewhere, depending on operational requirements. In respect of Personal Data and/or Sensitive Data which are transferred outside of the collecting jurisdiction, OMRON shall use its commercially reasonable efforts to ensure that your Personal Data and/or Sensitive Data receives a standard of protection comparable to that imposed by applicable laws and regulations on such Personal Data and/or Sensitive Data.

[2] To the extent required under the applicable laws or regulations, your Personal Data and/or Sensitive Data, or a copy, will be held in databases or servers in your country of residence.

[1]  OMRON will retain your Personal Data and/or Sensitive Information:

[a] For as long as it is necessary to fulfil the purposes for which it was collected and/or used; or

[b] For as long as it is reasonably necessary for legal or business reasons,
 

Provided always that such retention is as required or permitted by the applicable laws and regulations.

[1] You are responsible for ensuring all Personal Data and/or Sensitive Data provided to us is accurate, complete and up to date.

[2] If you wish to access, correct and supplement the Personal Data and/or Sensitive Data that OMRON holds about you or if you wish to make any inquiries or complaints in respect of your Personal Data and/or Sensitive Data, or register an objection in connection with your particular personal circumstances, please contact us by using the contact details in the Policy.

[3] Subject to any exceptions under the applicable laws and regulations, OMRON will honour your request or objection, or inform you as to whether and, if so, to what extent it is complying therewith within 21 days or such other time as is reasonable after we receive such request or objection.

[4] OMRON reserves the right to impose a reasonable fee for access of your Personal Data and/or Sensitive Data in the amounts as permitted under the applicable laws and regulations.

[5] To prevent misuse and meet your request or objection we might ask you to adequately identify yourself and/or provide other information that enables us to locate your Personal Data and/or Sensitive Data. If you request access to Personal Data and/or Sensitive Data linked to a cookie, you must send us a copy of the relevant cookie, which can be found via your web browser preferences.

[6] If you wish to withdraw your consent to, or limit, the collection, use and/or disclosure of your Personal Data and/or Sensitive Data, please contact us by using the contact details set out in the Policy. Please note that if you withdraw your consent to, or limit, the collection, use, and/or disclosure of your Personal Data and/or Sensitive Data, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within a reasonable period of receiving it. Please note that depending on the nature and scope of your request, we may not be in a position to continue providing our products and/or services to you and we shall, in such circumstances, notify you before completing the processing of your request.

[7] In relation to any request to withdraw your consent to receive advertising, marketing, or promotional newsletters from OMRON, you may do so by clicking on the “unsubscribe” link which is embedded in the newsletter.  Please note that if you unsubscribe, we may still send you service-related emails, such as product purchase receipts.  

[1] OMRON does not knowingly collect Personal Data and/or Sensitive Data from individuals under defined as a minor by the applicable laws and regulations on age (“Minor”). As a parent or legal guardian, please do not allow a Minor under your care to submit his/her Personal Data and/or Sensitive Data to us. In the event that such Personal Data and/or Sensitive Data is provided to us, the Minor’s parent or legal guardian shall accept and consent or be deemed to accept or consent to the Policy.

[2] If you provide Personal Data and/or Sensitive Data relating to other individuals, including but not limited to your spouse, family members, friends, you represent and warrant that you are authorised to provide such individuals’ Personal Data and/or Sensitive Data to OMRON and you have obtained their acceptance and consent to the Policy.

We (and our service providers) use tracking technologies, such as cookies, web beacons, and software development kit (“SDK”) to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our services and your experience, see which areas and features of our services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. SDK is a set of tools that allows us to create a mobile application and helps us to improve the mobile application functionality, such as managing push notifications and analytics data. For more information about tracking technologies and how to disable them, see our Cookie Policy below.

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our services. For more information about cookies and how to disable them, see our Cookie Policy below.

1. WHAT ARE COOKIES?
Cookies are small pieces of data (text files) that a website – when visited by a user – stores on your device (computer, tablet, smartphone), to remember information about you, such as your language preference or login information. These cookies are set by us and are called first-party cookies. We also use third-party cookies – which are cookies from a domain other than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the purposes listed at (3) below.
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

2. HOW WE USE COOKIES
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

3. List of COOKIES

Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set up in response to actions taken by you that correspond to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not work. These cookies do not store any personally identifiable information.

Subgroup of cookies	Cookies	Cookies used
omronhealthcare-ap.com	IsPrivacy, IsFunctionalCookie, IsAnalyticsCookie, IsAdvertisementCookie	First Party

Functionality Cookies
These cookies allow the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not work properly.
Performance Cookies
These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and to see how visitors move around the website. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Subgroup of cookies	Cookies	Cookies used
omronhealthcare-ap.com	AMCVS_, AMCV, _ga, _ga_xxxxxxxxxx , _gat, _gid, s_ips, s_ppv, s_tp, _o2ogasessionid	First Party
www.omronhealthcare-ap.com	s_cc,s_sq	First Party
google-analytics.com	ar_debug	Third Party

Advertising Cookies
These cookies may be set through our website by our advertising partners. They may be used by these companies to build a profile about your interests and show you relevant advertisements on other websites. They do not directly store personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will have less targeted advertising.

Subgroup of cookies	Cookies	Cookies used
omronhealthcare-ap.com	_fbp, _gat_UA-xxxxxxxxxx, _ gcl_au	First Party
www.linkedin.com	bscookie	Third Party
linkedin.com	bcookie, li_sugr, lidc, UserMatchHistory, AnalyticsSyncHistory	Third Party
doubleclick.net	IDE	Third Party

4. HOW TO MANAGE COOKIES?

You have a number of options to control or limit how we and our partners use cookies and similar technologies, including for advertising. You can manage your cookie preferences by adjusting your browser settings. Most web browsers allow control of most cookies through the browser settings. To better manage your cookies, including how to see what cookies have been set and how to manage and delete them, please refer to the following:

• Please note that you will have to change your settings for each browser and device you use. The procedures for changing your settings and cookies differ from browser to browser. If necessary, use your browser's help function or click on one of the links below to go directly to your browser's user manual.
• Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our services may not function properly.
•  To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.
• For information on how our advertising partners allow you to opt out of receiving ads based on your web browsing history, please visit http://optout.aboutads.info/.
• To opt out of interest-based ads on Facebook or Google, you may adjust your settings on Facebook or Google Ads.
• The mobile device you use to access our Site or other Services (including our mobile applications) may also allow you to adjust your settings to control ads based on your interactions with applications on your device. For example, on your iOS device, you may enable the “Limit Ad Tracking” setting, and similarly on your Android device, you may enable the “Opt out of Ads Personalization” setting.
• There are also software products available that can manage cookies for you.

5. CHANGES TO OUR COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in our practices and services. When we do, we will revise the date at the top of this Cookie Policy. We encourage you to check this page periodically for any changes.

[1] OMRON may revise the Policy at any time, in its sole and absolute discretion, without any prior notice, and such revised Policy shall be effective as on the date published.
[2] You agree or shall be deemed to agree to be bound by the revised Policy by continuing to access any part of the Website, continuing to access any part of the Social Media Sites, or by interacting with us by telephone, fax, email, or in person.
[3] You may refer to the date on which the Policy was last revised to determine if any revision has taken place.

Questions, complaints, or comments arising out of this Policy or requests to access, correct, or withdraw your personal information should be addressed to:
Designation: The Personal Data Protection Officer

Email: pdp-omcp@omron.com

Address:
OMRON Asia Pacific Pte Ltd
438B Alexandra Road #08-01/02
Alexandra Technopark
Singapore 119968

Telephone No.: +65 6835 3011

If you are contacting us from India, please contact the Grievance Officer, the details of which are set out below:
Name: Milind Gunjal

Email: pdp-omcp@omron.com

Address: OMRON Automation Pvt Ltd
6^th Floor, B-Block, Sewa Tower, Plot No. 19, Sector-18,
Udyog Vihar, Maruti Industrial Complex,
Gurgaon (Haryana) 122008, India

Telephone No.: +91 124 7122700
 

This Policy is written in English and may be translated into other languages. In the event of any conflict between the English version and other translations of this Policy, the English version shall prevail.

Last updated: The Policy was last updated on 1 June 2024.